Many persons who begin using their very first hosting account, or switch companies, typically have inquiries in regards to how particular operations are completed or run into problems when setting up different things like emails, website settings, and so on. This is the reason why, many hosting providers have prepared documentation with frequently asked questions and problems in order to help their clients receive info swiftly and easily. Consequently, the help desk support team representatives can spend more time on actual problems that given customers may be encountering, as the solution for the smaller things will already be available online and customers can tackle them without having to get in touch with the tech support staff. Having comprehensive documentation is very important, especially for new clients with no past experience at all, as the hosting service entails a vast amount of features and lots of individuals can get perplexed about what to do. A good information repository can both help you do the things that you want and acquaint yourself with how the hosting service functions as a whole.

Extensive Online Documentation in Shared Hosting

If you order a shared hosting package from our company, you will be able to access our elaborate online documentation where you will see information on pretty much everything associated with our hosting plans. The topics vary from how to create an email address on your mobile phone, to how to accomplish various things using an .htaccess configuration file. The articles themselves are written in an easy-to-comprehend manner and feature step-by-step guides on how to carry out a specific operation in your Hepsia Control Panel. You can also find info that is not related directly to Hepsia, for example one that concerns software apps on your personal computer. The entire archive of articles will be located in the Help section of the Control Panel, but those that are dedicated to a particular Control Panel section can be accessed on the spot. Since we’ve encompassed as many topics as possible, you will be able to become aware of pretty much everything connected with your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our semi-dedicated hosting, will allow you to access the comprehensive online help documentation that we have prepared for you. The articles themselves include generic info about our web hosting services, educational tutorials about the different features that you can make use of, as well as troubleshooting guidelines that can help you recover common issues that you could run into. The topics that we’ve included encompass basically everything, from uncomplicated things such as how to host a brand-new domain in your account, to more intricate ones such as which SSH commands are allowed on the semi-dedicated servers. Relevant articles about the features of a given Control Panel section will always be available in the right corner of the page that you’re on, while the complete article collection can be accessed through the all-encompassing Help section.