Live Chat Support in Shared Hosting
As we consider the fact that a number of troubles are usually resolved if you talk to a live person, we provide a live chat service for all of our potential and current clients. The chat is online every single day and our customer support agents will help you with a variety of questions and issues. If you aren't our customer yet, you'll be able to learn more about our shared hosting plans and the hosting platform in general in order to make sure that your sites will function properly on our servers. If you already have an account and you've got some questions or you have any troubles with any of our solutions, you will be able to get in touch with us through our live chat and we can provide the required details or assist you to troubleshoot the problem. You'll need to open a trouble ticket for some problems which need longer time or the expertise of a sysadmin, but for a variety of basic problems you'll get help on the spot.
Live Chat Support in Semi-dedicated Hosting
We provide live chat support as standard with our services, so whenever you have any kind of questions concerning our semi-dedicated hosting, you are able to talk with our customer care team anytime no matter if you've already obtained your account or not. In general, the chat service is intended for pre-sales, billing and general questions and issues, but we can help you with a lot of tech questions as well. We can help you select the best plan for your sites in case you do not have an account yet, we can respond to all of the billing questions or concerns you have or we can assist you with setting up your new email address on your personal computer or smart phone - all the aforementioned will be done quickly because our live chat service is online all day, each and every day. Every time you want assistance, you are able to chat with an agent and save a lot of time.