Phone Support in Shared Hosting
All our shared hosting packages include telephone support 14 hours per day even on official holidays, which means that if you don't have an account yet, you will be able to call and find out more about our services or whether we'll meet the system requirements for your sites. For your convenience, we have local telephone lines in the United States of America, Great Britain and Australia, so that you will be able to contact the telephone number which is nearer to you. If you're a current customer, we will help you timely with all of the general and billing matters and with numerous technical matters to save you time and efforts - we are aware of the fact that in some cases it's easier to speak with a live person so as to get things done right away. Certainly, some problems simply cannot be taken care of over the phone, so if this is the case you are able to use our ticketing system.
Phone Support in Semi-dedicated Hosting
We offer live phone support 14 hours a day as part of the support services for each and every semi-dedicated server plan that we supply. Since some issues are more complex and time-consuming, you may need to open a ticket if you experience such a problem, still for any billing, general or minor tech issues you can always call us and we will help you right away so as to save you the time you will need to spend on creating a ticket. Even if you do not have an account yet, you can find out whether you can host your internet sites on our advanced cloud platform or you are able to get any other general info on our semi-dedicated solutions. We now have local phone numbers in the United States of America, Great Britain and Australia along with a global number, so you will be able to call the one that is closer to where you are.