Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center section incorporated into our Site Control Panel offers a collection of help articles and commonly asked questions. Aimed toward solving any common problem that you may possibly face, they are compiled by our support team of expert techs.

  • Top quality support service
  • Instructional Video Clips

  • We have compiled a selection of educational video tutorials that visually show how you can address a common problem connected to your Linux shared services account. You will find the video lessons in the Help Center section.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • We back up our semi–dedicated servers with a 24x7 customer care service and a one–hour response time guarantee. Our experienced customer service technicians will be available 24x7 to reply to your queries and to sort out any issue that you may possibly run into. Simply open a client support ticket from the Help Center section and we will reply straight away.