Customer Support Channels
A 1–hour Response Guarantee
Supplying outstanding support in a timely manner is our main priority, so we back up each Linux shared services plan with a 1–hour ticket resolution warranty. At the time you supply a ticket or drop a message, our client help support crew will try all they possible can to give the most appropriate solution to your problem and to supply you with guidance promptly.
A Top–quality Support Service
Our tech support service is supplied by a team of skilled professionals that are able to react to your query as quickly as possible. You are able to speak with the tech support team staff by opening a customer assistance ticket from your Site Control Panel or by sending us an email message. On business days, you may as well call us on the telephone or use the live chat service.
An Intuitive Help Section
SAHAKA Hosting’s Control Panel gives a broad knowledge base which is integrated into all areas. In each area, you’ll find a Help button that will load for you a variety of step–by–step courses on how to work with a selected function or accomplish a particular action. Also, we have generated course movies so you’re able to get a better idea of the Control Panel’s interface.