1 hour ticket response
Our team of customer service technicians is committed to delivering rapid answers to each of your questions. We’ll examine your client support ticket the moment it has been submitted and will reply with a solution within less than sixty minutes after the tech support ticket submission. In fact, our average trouble ticket response time is twenty minutes.
A Topflight Customer Service
Our client service team members have significant experience in the Linux shared services niche and are capable enough to offer a fast answer to your problem. If, however, the problem at hand is not within the competence of a support technician, the technical support ticket will be sent to a programmer or sysadmin for further assistance.
An Intuitive Help Section
In the Site Control Panel you’ll find an easy–to–navigate Help Center section where you can get quick suggestions on how to use our web hosting services. You can get the answers to your questions in the F.A.Q. library, see more details in the web hosting account administration articles or check the step–by–step video tutorials.